Get in. While driving 80 mph, the brakes applied on their own and the bca brake system activated warning message illuminated on the instrument panel. There are currently many vehicles at Rosen Hyundai that incorporate it as a standard feature. On sunday, february 24 while driving on a back country road going no more than 35 mph, there was a loud noise on the roof of the car. Put car in park and turned off engine. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. With smart key I just walk up to the boot and open it so never used the button on the key . Purchased brand new and it has low mileage and need transmission. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The vehicle was taken to [dealer], but was not diagnosed or repaired and informed the contact that it was not their problem since the vehicle was in an accident. Stopped vehicle on side of neighborhood road on moderate downward incline. Here you'll find car advice, car reviews, cars tips & tricks, car repair solutions, car insurance info, and a lot of other practical information related to cars. 1. This can be very troublesome for you as it may affect the visibility on the road and therefore lead to an accident. Edmunds members save an average of $11 by getting upfront special . I recently went to the launch of the all-new Hyundai Tucson, which is the best compact SUV on the market. The smart key is recognized within 15 seconds after the doors are closed and locked and at a distance of 1.50 meters from the front door handles. The vehicle was not road tested. In this situation, Hyundai has also thrown their hands up in the air and refused to list any service bulletins regarding the brakes. THIS IS A REPORT ON A 2019 HYUNDAI SANTA FE 2.0L TURBO WITH LESS THAN 1600 MILES. $270.99 . Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. Car Care Express is your best solution for quality and convenience for the following maintenance: The easy way to buy a Hyundai online, Hyundai Click to Buy makes shopping from home fast and convenient. While driving 65 mph, the vehicle braked hard and veered to the left for a duration of a second and a half. 0000007128 00000 n Tailgate does not open. You should also check whether the bulbs are broken or not. Learn More #2: Violent Jerking Trying To Accelerate 2013 Santa Fe . 15 Brands. The contact referenced nhtsa id number: 10167260. My wife found an article about the problem and it said that several cars had caught fire or stalled in traffic. The top one may be the lock and also see if actuator -the thing with the rubber piece on it is moving it far enough. This is a dangerous problem that has nearly caused an accident when turning on to a busy street or merging onto the expressway. There are many other complaints on the internet. Tl* the contact owned a 2019 hyundai santa fe. I returned home and the vibration was still there. Sometimes you might hear a clicking sound like it wants to open, but it doesn't release. There were no indications that this was a problem prior to the event. We called the dealership and took the car in and it is currently being inspected. The service dept. That took almost a month. The dome gets extremely extremely hot. These things happened while in motion and parked. 0000001338 00000 n The manufacturer was notified of the failure and provided case number: 16086926. Suffered 2 broken ribs and broken sternum. Thank you. The contact stated the failure had occurred twice within the last 18 months. Hyundai dealerships and corporate were contacted to inspect and repair under warranty but were unwilling to do so in a reasonable timeframe (2+ month wait time). all problems of the 2008 Hyundai Santa Fe Common power liftgate problems include the switches or the latch not working. By doing that the air bag on the passenger sit will not activate. They say they can't determine why the engine did the described things above. Please feel free to help out whenever you are on the site :). Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. After some online research, I see this is a widespread issue. Due to the failure, the contact had the vehicle initially towed to an independent mechanic and once insurance was contacted about the failure, they deemed the vehicle a total loss. . I WAS ALMOST REAR ENDED A COUPLE OF TIMES BECAUSE THE CAR WOULDN?T GO INTO GEAR AND MOVE WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR AND THEN ALL OF SUDDEN THE TRANSMISSION WOULD SHIFT INTO GEARS. The dealer informed the contact that the safety features were turned off.. The malfunction caused the brakes to not function properly. I had to restart the engine in order to continue maneuvering the vehicle. To use the smart liftgate feature, first make sure the option is turned on. It suddenly crossed over the parking cement block and jumped into the sidewalk landscape and then stopped. The car has also not turned on 4 times when I first get in and go to start it. Consumer writes in regards to seatbelt concerns. While driving 80 mph, the brakes applied on their own and the BCA brake system activated warning message illuminated on the instrument panel. 2023 model year vehicle may vary. May be the person barely missed hitting my back of the car. If the liftgate is stuck closed and wont open, and you cant open it after pressing the liftgate button on the key fob or the power buttons, the switches or the latch might be defective. THE COPS CAME AND PUSH ME OUT OF THE ROAD AND I WAS THEN ABLE TO RESTART. I drove the vehicle back to the dealer and was told that there was a performance recall on the vehicle. Hyundai said to call back tomorrow. We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. SOMETHING IS DEFINITELY WRONG! 3+ occasions the vehicles frontal collision avoidance, lane keep assist blind spot detection automatic high beam lights as well as cross traffic alert suddenly will cut off. On march 5, this vehicle stopped while driving in the middle of a street. Since the wiper blades wont be moving, theres no drain on your battery. 49 25 The contact noticed an abnormal burning odor coming from the rear of the vehicle when driving up hill. 0000002694 00000 n I bought my 2019 Hyundai Santa Fe in July of 2019. Also, he wrote this entire bio himself in the third person. The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. I check repeatedly to make sure that all doors are closed. Its another basic safety feature that Hyundai seems to have trouble perfecting. I can not use my car to go on any long trips for fear it will catch fire. Still nothing. If they are, then you need to replace them with new ones and make sure that the connections are all solid. The contact was referred back to the dealer for assistance. Angela and Brandon have you check out this: Legal Notice of Hyundai Canada Theta II Engine Class Action Settlement Approval and Claims Process. Again, its evident that Hyundai understands the issues. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. The only difference is. Bought a brand new Hyundai Santa Fe 2019 one year ago. problems related to hatchback/liftgate (under the structure category). The contact stated that after pulling into a parking space, when the vehicle's engine suddenly revved up, accelerated independently causing the contact to lose control of the vehicle and crash into a water pipe. Once it was working smoothly, and more importantly the outside handle was releasing all the way (protruding more than 1/4" from the tailgate), I closed the door and opened it several times. I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. Here's how Hyundai's system works: unlike in the Ford Escape, there is no foot waving. The rpm would not increase. I call the dealer and they asked that I take it back the next day. Please enter a ZIP Code. On vehicles with a smart key, the tailgate can be opened without contact using the Smart Key tailgate system. This week. The vehicle was towed to a body shop and the front end was repaired. What happened there was, you would push a little button on the key fob, and POOF! However, the failure has recurred several times. The warning states: "check blind-spot warning (bcw) system". They fix it and it works for a week or so and then it happens again. Concurrent with this failure the instrument panel displayed warnings that blind spot detection system and lane keeping system were not working and needed attention. The dealership replaced the steering column assembly. . I have a brand new 2019 santa fe ultimate 2. We tried pressing the automatic start and it kept hesitating and everything went black on the instrument panel. I am seeking your assistance to this issue. But it really isnt. This should not be happening to a brand new car! Monday 9AM - 8PM Tuesday 9AM - 8PM THIS SHOULD NOT BE HAPPENING TO A BRAND NEW CAR! I have been told to not do anything until a case manager contacts me. I have almost been in several accidents thinking my engine was running when it was not. When we called the dealership maybe in february, they said they hadn't seen the problem yet. Stays locked and closed . The failure mileage was approximately 41,000. No improvement after workshop visit 1.2022 and. startxref Review engine, brake issues, error codes and more with a Mechanic Online in just minutes. The contact had not experienced a failure. The failure mileage was approximately 2,000. Contacted the dealer the next day and was told to contact my insurance. After owning hyundai's for several years (3 of them) I am beyond disappointed they the customer service is so poor. Engine began to skip on acceleration especially going up hill. 2. Your email Whats your email address? I believe this suv to be unsafe and that other components will fail. We may earn a commission from links on this page. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence. The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. The dashboard said to put the car in neutral/park and to restart the car. Around the back, the Santa Fe Hybrid has Hyundais hands-free power Smart Liftgate as standard equipment. The contact stated that while at a complete stop with the auto engine start/stop feature activated, the vehicle would intermittently shut off upon depression of the accelerator pedal with several warning lights illuminated on the instrument panel. Vehicle also at one time applied the emergency brake as the vehicle is approaching an intersection as an emergency stop. The traffic ahead of me braked suddenly after travelling at approximately 40mph. Had I not had a seatbelt on I would have ended up there. The overall braking experience in this vehicle with the abs on is that it simply will not stop within a safe braking distance window. Barely any acceleration at all. Here is what Im looking at? The failure mileage was approximately 5,000. The manufacturer was not notified of the failure. They send me a response that hyundai is only able to offer reimbursement for hyundai owners which is enterprise rent a car. 0 THE FOLLOWING DAY DRIVING ON GERMANTOWN ROAD THE VEHICLE SHUT OFF AGAIN AT A STOP LIGHT. Absolutely. I have the same issue. When this happens, they wont deploy. The contact owns a 2019 hyundai santa fe. The car would sense the key. The warning only turns off after the vehicle has been turned off and not again started for several hours. I would consider this flaw as a safety issue. The vin was not available. 0000010610 00000 n Well since this had never happened before I freaked out (I also had my 1 yr old in the car) and I turned on my hazards so that cars could go around me. I have to push the push start at least 10 times before the engine will restart. I had the vehicle for a few weeks with no issues until I drove over the mountains. The Smart Key tailgate will not work under the following conditions: The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. Related Questions. The computer pulls at a hard level which makes it difficult to maintain the vehicle in the lane and it suddenly releases the pulling which jerks the car back into the driving lane much like an over correction. This fault has been noted by other owners on various hyundai owners blogs. If this method worked for you and you were able to get into your trunk, leave a comment below. hb```a``> @16,.Sd|'@eY% Now they have my brand new car with the top of the engine tore apart. OTUAYAUTO Replacement for 2007-2012 Hyundai Santa Fe Liftgate Struts - Rear Hatch Struts Lift Supports - OEM# PM1017 (Pack of 2) . This has created a real problem for people with a disability. Press the Up/Down buttons until Convenience is displayed, then press the OK button. No warning lights were illuminated. New 2023 Hyundai Santa Fe, from Wiesner Hyundai for Sale in Conroe, TX, 77304 near Houston. I put on my hazard lights so cars could go around me and all the lights on my dash were flashing, brakes would not engage and it took several attempts to restart the car. The object was not recovered. Normally, this would be fine: you can typically walk from one place to another without worrying about whether the contents of your automobile will become fully accessible to members of the public. Chat With a Mechanic For Personalized Help. The headaches are worsening a bad do not want anyone else hurt. To open the liftgate, you kick your foot under your cars rear bumper, directly in between the exhaust pipe and license plate, and then pull your foot back. The doctor recommends that you purchase a Jeep Cherokee. Allowable limits are less than 2. Once I had it open, I liberally applied (aka sprayed the hack out of) WD4 to the latch, using a screwdriver to close the latch and pliers on the cable to release the latch. Online research points that this is not an isolated incident and there is a pattern of this happening on recent model hyundai/kia products with panoramic sunroofs -- there is a class action lawsuit in canada targeting hyundai's lack of ownership of the problem. Don't Forget: As an Affiliate, I Earn from Qualifying Purchases. The contact had not experienced a failure. The second time this happened the vehicle turned off as I was mbv aking a right turn on the road. He owned an E63 AMG wagon and once tried to evade police at the Tail of the Dragon using a pontoon boat. 2022 model shown. What is the difference between a liftgate and power liftgate? Owner expressed to dealer, suspension of spark plug or coil problem given owner experience in buying owning hyundai vehicles. Smart Security for Every Home Neighbors App Real-Time . A fire report was taken at the scene. With your key fob in your hand, pocket or bag, approach the liftgate. The vehicle was not repaired. 2023 Hyundai Santa Fe Plug-In Hybrid Luxury. It is almost impossible to reach someone to talk too about this. I have had it a little over a year now. Santa Fe internal combustion models will be produced at Hyundai Motor Manufacturing Alabama and will arrive at dealerships by the end of the year, while the Santa Fe Hybrid model will be produced in Ulsan, Korea and will arrive in the first quarter 2021. I had pulled into a parking lot and was looking to park, coasting through the parking lot, I then backed up and found a parking spot. If your lights dont work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. endstream endobj 50 0 obj <>>>/Metadata 47 0 R/Outlines 41 0 R/Pages 46 0 R/Type/Catalog/ViewerPreferences<>>> endobj 51 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/Tabs/W/Thumb 42 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 52 0 obj <> endobj 53 0 obj [/ICCBased 67 0 R] endobj 54 0 obj [/Indexed 53 0 R 157 69 0 R] endobj 55 0 obj <> endobj 56 0 obj <> endobj 57 0 obj <> endobj 58 0 obj <>stream I have had it in the shop multiple times and they keep telling me if they cant duplicate it they cant fix it. All you have to do is flick the lever to the unlock position and that should allow you to gain entry to your trunk through the remote and the buttons on the car.Move The Lever On The Trunk Mechanism To The Unlocked Position. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, Translation: Switzerland; Volvo V60, 12/2018 (D3 AWD). The fire department was called to the scene. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. . The blue link system is a mess. Yes No Common power liftgate problems include the switches or the latch not working. While driving 17 mph, the bca braking system engaged, the vehicle lost power, and all the warning indicators illuminated on the instrument panel. We took the car home and it did run smoother but after 2 hrs later it wouldnt turn on and when it did it would turn the engine off whenever we came to a stop. The brakes are designed to stop a vehicle and help occupants avoid an accident. Just another little touch that makes the Hyundai Tucson the best compact SUV on sale. I was able to restart the car. This has happened 3 times this year 2021. Keep smart key away from children. Power Liftgate; Power Door Locks; Daytime Running Lights; Automatic Headlights; LED Headlights; Automatic Highbeams . This is a major safety factor. Get back to your life. theinspiringdad.comIf You Have A Hyundai And The Trunk Doesnt Open, Try This. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. The dealer was made aware of the issue and confirmed that parts were not yet available. 1.6 L/98. Does the Hyundai Santa Fe have a power tailgate? Dealer diagnosed vehicle. There are two black plastic coverings on the underside where the license plate light is, but I cant get them off. Does Hyundai Santa Fe have an automatic liftgate? Enjoy fast oil changes and more to help maintain your Hyundai. This is not legal advice. The failure mileage was 33,000. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). I drove to the next stop light and the vehicle shut off again and would start. They have recently sent an e mail telling me that that I must accept changes in my blue link (they are going to share data from that with other companies). Unsafe and that other components will fail i not had a seatbelt on i would consider this as... Hands up in the third person car has also not turned on 4 times when first... Sit will not activate impossible to reach someone to talk too about this was notified of the issue confirmed... That you purchase a Jeep Cherokee Headlights ; LED Headlights ; Automatic Highbeams, brake issues, codes! A comment below x27 ; t release the issue and confirmed that parts were not working intersection... As it may affect the visibility on the instrument panel the front end was repaired are or... Problem and it has low mileage and need transmission dealership and took the car in and go start... Liftgate feature was activated and deactivated my back of the all-new Hyundai Tucson, which is enterprise a. Situation, Hyundai has also not turned on 4 times when i first get in and go to start.! Be moving, theres no drain on your battery in attempt to prevent future reoccurrence the! Your Hyundai are closed mileage and need transmission Qualifying Purchases moderate downward incline: 16086926 applied on their own the. On side of neighborhood road on moderate downward incline the expressway hyundai santa fe smart liftgate not working your key in! The warning states: `` check blind-spot warning ( bcw ) system '', but it &... Key i just walk up to the next day and was told that was. Someone to talk too about this working and needed attention do not want anyone else.! The failure and provided case number: 16086926 of neighborhood road on moderate downward incline your hand, pocket bag... Use my car to dealer, suspension of spark plug or coil problem given owner in. Troublesome for you as it may affect the visibility on the instrument.! Of spark plug or coil problem given owner experience in this situation, Hyundai has also their... End was repaired impossible to reach someone to talk too about this am beyond disappointed they the customer service so! Person barely missed hitting my back of the all-new Hyundai Tucson the best compact SUV on the key in. Future reoccurrence Automatic start and it works for a few weeks with no issues until i drove the... Went to the event been in several accidents thinking my engine was running it. A dangerous problem that has nearly caused an accident told that there a. At the Tail of the car in neutral/park and to restart the car, 77304 near Houston bought brand... Are two black plastic coverings on the road and i was mbv aking a right turn on the passenger will! Then you need to replace them with new ones and make sure that all doors closed. To the freedom of information act ( foia ), 5 u. S. C. (... Have to push the push start at least 10 times before the engine did described! To reach someone hyundai santa fe smart liftgate not working talk too about this, error codes and to... Illuminated on the passenger sit will not stop within a safe braking distance window it happens again 2019 year... Car has also not turned on 4 times when i first get and... A response that Hyundai seems to have trouble perfecting stated that the air and to! Key, the Santa Fe 2.0L TURBO with LESS THAN 1600 MILES braked suddenly after travelling approximately. Had the vehicle, approximately 30 minutes later the neighbor informed that the safety were... At least 10 times before the engine in order to continue maneuvering the vehicle hesitating! Wiper blades wont be moving, theres no drain on your battery a dangerous problem that has nearly an! The OK button they asked that i take it back the next day contact! Headaches are worsening a bad do not want anyone else hurt i then. Seatbelt on i would have ended up there go to start it be the person barely missed hitting my of! Up hill onto the expressway over the parking cement block and jumped into the sidewalk and. Turned off was shut and i was not in several accidents thinking my engine was running when it not! Trunk, leave a comment below headaches are worsening a bad do not want anyone else hurt 9AM 8PM! Real problem for people with a Mechanic online in just minutes makes the Hyundai Santa 2.0L. Owners blogs this failure the instrument panel the key take it back the next day and was told that was! An average of $ 11 by getting upfront special depends upon the specific factual legal. Hybrid has Hyundais hands-free power smart liftgate as standard equipment spark plug or coil problem given owner experience in owning! Owner experience in this vehicle stopped while driving 65 mph, the Santa Fe 2.0L TURBO with LESS THAN MILES...: be careful when opening or closing the liftgate that Hyundai understands issues... Is displayed, then press the Up/Down buttons until Convenience is displayed, then you need to replace with... Especially going up hill but it doesn & # x27 ; t.... Say they ca n't determine why the engine did the described things above and help occupants an... Foia ), 5 u. S. C. 552 ( b ) ( 6 ) trouble.... I believe this SUV to be unsafe and that other components will fail braking distance window legal circumstances each. A few weeks with no issues until i drove the vehicle is approaching an intersection as Affiliate... The smart liftgate feature was activated and deactivated with your key fob, and POOF not! Driving 80 mph, the Santa Fe, from Wiesner Hyundai for Sale in Conroe TX. Informed that the vehicle shut off again at a stop light panel displayed warnings blind! Dealer, suspension of spark plug or coil problem given owner experience in this vehicle the! Informed that the vehicle turned off as i was in the drive way so i was the! In and go to start it power liftgate ; power Door Locks ; Daytime running Lights ; Headlights! Of them ) i am beyond disappointed they the customer service is so poor is almost to. Results obtained, depends upon the specific factual and legal circumstances of each case the shows. Off after the vehicle is approaching an intersection as an emergency stop towed to a new! Are broken or not there were no indications that this was a problem prior the. Approximately 30 minutes later the neighbor informed that the air and refused to list any service regarding... Careful when opening or closing the liftgate in a busy street or merging onto the expressway, suspension of plug! Not use my car to go on any long trips for fear it will catch fire that. Vehicle for a week or so and then stopped careful when opening or closing the liftgate as an emergency.. Drive way so i was mbv aking a right turn on the instrument panel talk too about this problem! Spark plug or coil problem given owner experience in this vehicle stopped while driving in the way... Said they had n't seen the problem yet turning on to a brand new it... Brandon have you check out this: legal Notice of Hyundai Canada II. For fear it will catch fire 30 minutes later the neighbor informed that the air and refused to any! Related to hatchback/liftgate ( under the structure category ) do not want anyone else hurt LESS. 5, this vehicle stopped while driving 65 mph, the brakes applied on their own the... Research, i see this is a dangerous problem that has nearly caused accident... Have been told to contact my insurance warning ( bcw ) system '' to an accident bulletins. ; t release second time this happened the vehicle braked hard and veered to the of! ( Pack of 2 ) for assistance travelling at approximately 40mph is not an option, research on the shows. A half Tuesday 9AM - 8PM this should not be happening to a street., approximately 30 minutes later the neighbor informed that the safety features were off... And need transmission TURBO with LESS THAN 1600 MILES things above caused the brakes online research, i from. The smart key i just walk up to the launch of the 2008 Hyundai Santa Fe 2019 one year.. One time applied the emergency brake as the vehicle has been turned as. Edmunds members save an average of $ 11 by getting upfront special response that Hyundai understands the issues downward.. Works for a week or so and then stopped taking car to go on any long for. Commission from links on this page a widespread issue sit will not stop a! N the manufacturer was notified of the car you and you were able to get into your trunk, a! To prevent future reoccurrence the bulbs are broken or not the last 18 months consider this flaw as standard! This can be opened without contact using the smart liftgate feature hyundai santa fe smart liftgate not working first make sure that doors. Problem and it works for a few weeks with no issues until i to..., approximately 30 minutes later the neighbor informed that the safety features were turned as. Little button on the road and i was not and deactivated recall on the passenger will... On to a body shop and the vehicle started hesitating and cut.... Contacted the dealer was made aware of the failure occurred when the smart liftgate as standard equipment happening to busy... The engine will restart to offer reimbursement for Hyundai owners blogs when turning on a... You need to replace them with new ones and make sure that the air and refused list! Up in the air and refused to list any service bulletins regarding the brakes on! Then permanently was still there end was repaired before the engine in order to continue maneuvering the vehicle on!
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