More information can be foundhere. South Car Park Blue badge parking is situated on Level 11 which gives direct access to the arena entrances. If you have any further questions, please get in touch! **Sutton Park: due to the field of play, the accessible shuttle will drop spectators 750m from the venue entrance. Choose your event from our What's On page. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. If you have purchased your tickets from The Ticket Factory, please check out the Help pages on The Ticket Factory website. If you're travelling locally, walking or cycling will be the easiest way to get to the venue. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. All Sikhs wearing Kirpans are encouraged to declare the Kirpan upon entrance to the Arena and undergo security searches along with all other attendees. Tickets booked using cards that are registered to addresses outside the UK, cannot be posted abroad and instead will automatically be held for collection at the venue Box Office regardless of the delivery method chosen at the time of booking. Here are the bus routes that pass by the Utilita Arena Birmingham: 13, 23, 24, 9, X10, X8. A fact were rather proud of. Ambulant disabled seating is also available around the arena with ticket prices varying depending on the seating location. before your visit. Wolverhampton Station has step free access to all platforms and an accessible shuttle bus from the station to the venue. Utilita Arena Birmingham, Sheepcote Street (South Car Park), St Vincent Street (West Car Park), Birmingham, B1 2AA 0121 780 4141 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? On certain show days, the box office may be open earlier or later dependant on the nature of the event. The name on the tickets will not affect the use of the tickets unless stated in the terms and conditions at the time of booking. A great singer and a great laugh! The Arena complies with all government COVID restrictions, including frequent sanitization of venues and ventilated areas for access to fresh air. The Arena has fully accessible, unisex toilets and changing rooms along with basic medical facilities and mental health first-aid. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. Collecting Tickets Home to everything from record breaking sports to Mickey Mouse and Friends; from the latest pop sensations to side splitting Comedy from some of the best We have more merchandise than you can shake a stick at. Step free access from Library stop to venue via the designated walking route. We accept all card, Apple Pay, Android Pay and Samsung Pay, except for American Express. Arena Birmingham is in Birmingham City Centre. I've heard about the NEC Group Arenas' partnership with MelodyVR, how can I watch concerts in VR? A free companion ticket is also available should you be unable to attend the event without assistance. Please note wheelchairs are for use inside the venue only and cannot be taken to car parks/train stations/ taxi ranks etc. View from Seat Block 10 at Utilita Arena Birmingham This is the view that you will get from Seat Block 10 at Utilita Arena Birmingham. Yes, you can. Keep an eye on the website for buying tickets. Buses run past the Arena all day long. Amplify is the official hospitality provider forUtilita Arena Birmingham and Resorts World Arena. ELECTRIC VEHICLE CHARGING POINTS The NEC EV charge points are connected to the Swarco eConnect network and are supported and maintained by them on, our behalf. Why would you want to leave us?! Please leave these with Security at the Confiscation Kiosk on entry. Dont worry, weve got you covered. Gymnastics - Artistic. These do not need to be pre-booked. Check out our Getting Here page for more info. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our, For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. Alternative travel routes can be found here Utilita Arena Birmingham is one of the busiest, large scale indoor sporting and entertainment venues in Europe. Additional accessible services will be operating from key transport hubs to venues, the pick-up and drop off locations are still being determined and will be updated here once confirmed. THIS IS A RETURN COACH ONLY SERVICE - You will need to obtain your own tickets. Exclusive to Utilita Arena Birmingham, each Show Cube includes a private bar and offers balcony seating for up to 14 people. An accessible shuttle bus will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. Please be aware that pyrotechnics, strobe lighting and special effects may be used at this event. Utilita Arena Birmingham is in Birmingham City Centre. We will try and accommodate your request on the day where we can but cannot guarantee available and suitable space in advance. Show Cubes are available for annual hire and on a show-by-show basis. Utilita Arena Birmingham is famous for various entertainment events including comedy nights, family events, live music, and some sporting events. By Car If you have your leg in a cast or full support you will need to speak to the accessibility team prior to the event to be re-seated in one of the accessible bays. Please note, there may be a charge for the box office re-issuing tickets. Utilita Arena Birmingham Travel & Parking. However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. We therefore suggest that you keep your personal belongings to a bare minimum, as we cannot accept responsibility for items brought onto the premises. Its a 3-minute walk to the National Indoor Arena bus station and a 7-minute walk to the Charlotte St bus station. 4pm. At the risk of getting your posters confiscated and upsetting other audience members, we would suggest that you didn't bring them with you. 18:00 By Train The arena is just a short walk from Birmingham New Ticket prices are set by the (independent) Promoters and Organisers of the concerts and events which are staged at the venues. Any interruption caused by young children/babies that directly affects other members of the audience may result in you being asked to leave the venue immediately. Privacy Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); Cookie Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); 2023 Startup Voyager Digital UK Limited. You can also contact their dedicated telephone device ticket line or customer service anytime during the event for further assistance. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. An accessible shuttle bus will run from the station to the venue. An accessible shuttle will be operating from Smallbrook Queensway (City Centre - adjacent to Birmingham New Street station) to the venue. You will need to store them under the seats so as not to cause an obstruction or trip hazard. Table Tennis and Para Table Tennis. *. Collecting Tickets Parking Payment Machine Parking payment machines are located inside Resorts World Arena, outside the Box Office or within the NEC. Thats why when you upgrade to our Show Lounge seating you have access to a private bar. Enter your starting location, and start typing the name of your Games Venue, select your Games session. To confirm our box office opening times before travelling please call 0844 338 8000 for up to date information. Michael Bubl was the first to perform at the newly opened Barclaycard Arena on 2nd December 2014. We salute all good deeds, but any charity collection must be agreed in writing by the Concert Promoter in advance of the concert date. On some days there may be no services and on other days there may be significant disruption. By Bus / Are my seats any good? Step free access from stop to accessible shuttle buses operating between the station and the venue. To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. , The ICC and Symphony Hall are all best served by New Street Station and Five Ways Station which are both a short distance from all of the city centre venues. Does my child need a ticket if they sit on my knee? Use the Games Journey Planner to map your route to the Games. Send email. Perry Barr Station: Perry Barr station has step free access to all platforms. Information Accessible tickets will be sold on a first come, first served basis and are availableby calling the accessibility team on 0800 640 5001 (open Monday Friday, 9am 5pm). You can book them through the Ticket Factory mobile device app. If you bought through The Ticket Factory, you can view their ticket terms and conditions on their website. An accessible shuttle will be operating from Smallbrook Queensway (City Centre). Those parked in a Resorts World Birmingham car park, who received a ticket upon entry to the car park, will need to pay within Resorts World opposite the Arena. 4pm. Our box office team will take it from there. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. If you have lost an item at the venue, please contact the venue on[emailprotected]and our team will be happy to look into this for you. Inspired by Birminghams very own Jewellery Quarter, our shiny new restaurant, Quartz, is the ideal choice if youre looking to add a little more glitz and glamour to your visit. Any leafleting inside must be done so with prior agreement from both the Concert Promoter and the venue. 8 Delightful Pumpkin Patches in Birmingham for Halloween Fun! Buying Tickets at the Box Office WebWe take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. What do I do? Utilita Arena Birmingham is in the heart of Birmingham city centre. All Blue Badge parking is free but has limited availability and must be pre-booked. This means that you can book any seat and still receive great sound quality. Birmingham Moor Street Station, Birmingham New Street Station and Birmingham Snow Hill Station all have step free access to all platforms and Birmingham New Street has an assisted travel lounge. For spectators with accessibility requirements please use the dedicated Blue Badge booking locations or the rail and accessible shuttle options. Utilita Arena Birmingham's Show Lounge offers an exclusive seating area with the added bonus of a bar. For full details, please visit www.utilitaarenabham.co.uk No refunds will be given for incorrectly booked tickets. What advice are you giving to people coming to your venues? WebUtilita Arena Birmingham is at the heart of the city. Accessible shuttle buses will operate from The Hawthorns station and the venue. Dont Miss These 10 Authentic Turkish Restaurants in Coventry! For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. The shuttle for both will be located immediately outside Coventry train station entrance, approximately 200-250m walk to the venue. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. See is a trademark of SEE GROUP LIMITED. Birmingham New Street Station, Birmingham Snow Hill Station and Birmingham Moor Street Station all have step free access to all platforms. This facility meets the needs of people with multiple and complex disabilities who have one or more carers with, and assisting them, by providing extra features and more space. Any leafleting inside the arena or within our car parks must be done so with prior agreement from both the Concert Promoter and the venue. We have additional security measures in place including visible armed police and dog patrols throughout event periods and at all venues to ensure you guys feel relaxed and comfortable whilst at the show. If you have any further questions, please get in touch! Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. *Due to industrial action across the rail network, services are likely to be severely disrupted. Please note that tickets might be a higher price when purchased on the night of the event. You can find cycle routes covering the whole of the region on the Travel for West Midlands website, If you are travelling to Alexander Stadium, Coventry Stadium and Arena, Cannock Chase Forest, Edgbaston Stadium, or Sandwell Aquatics Centre, there are dedicated shuttle bus services from key locations across the region. Never miss an update by subscribing to our newsletter. In addition, extensive covert security measures are also in place, so whilst you may not see all operational security activity, you should be assured that activity is on-going, often behind the scenes.We work in partnership with West Midlands Police, who often deploy a variety of resources to work alongside our teams. How to Get to Utilita Arena Birmingham: By Bus and Train. As they trade on public land, unfortunately they cannot be removed. Where permitted, a charge may be made for this activity. Thermal bottles are not permitted in the venues as they are not collapsible under foot and cause a trip hazard in the event of an evacuation. Cross the road and continue up Pinfold Street to Victoria Square. Sorry. Buying Tickets at the Box Office Opening hours are subject to change at short notice. To view our Accessibility information, including a full FAQs section, please visit the. To purchase tickets over the phone: 0344 338 8000 Parking Options | Utilita Arena Birmingham (utilitaarenabham.co.uk) More information on parking including how to pre book can be found here. I havent received my tickets yet, will they be posted to me? You can also check out the Utilita Arena website for more information on its other locations, including Newcastle Arena and Sheffield Arena. Boxing. These are located on: Concourse level 1, opposite Block 2 (next to the medical centre) Concourse level 2, Starts: The venue does not provide screens for any concert and as such this facility is never guaranteed. For up to date information please check the Metro website: Service Status West Midlands Metro. Please note, the box office is not open on non-show days. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. Under 14 year olds are not permitted on a standing floor. Small instamatic cameras and smartphone cameras are generally permitted by Promoters. An accessible shuttle bus will be available on demand from Smallbrook Queensway in Birmingham City Centre to the stadium. Collecting Tickets after main entrance to old As always, please remain vigilant and if something doesnt look right, you should speak to staff or the Police who will take appropriate action. You can view current rail timetables here, please be aware that there may be changes to timetables, stops and routes during the games period. The flexible format of The Academy allows the audience seating area to be adapted to accommodate concerts, intimate ballet as well as comedy and theatre spectacle. For further information please contact us. The Arena may be open on the weekend for special events. If your guests are hungry, delicious pre-show dinners can also be served up in style. How old do you have to be stand at a concert? These are located opposite block 2 (next to the medical centre) and opposite block 12. Calls to 03 numbers typically form part of your inclusive calling plan. So dont be one of those that arrives too late, gets held up in queues and misses the start of the show! King Edwards Road, For all other queries please contact NEC Safety, Health & Environment on0121 780 4141. Presented By Marshall Arts Ltd 21 November 2021, 19 April 2023 26 March 2023 It's a Sunday GET TICKETS Tickets from 52.00 View all prices Book Hospitality Group Tickets Terms and Conditions Bag Policy Please note the maximum bag sized permitted is 21cm x 30cm x 19cm (the size of an A4 piece of paper). Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. I cant attend an event anymore, how can I get a refund? No. We aim to ensure shuttle buses are accessible where possible, however there is additional assistance available for those requiring it. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), Please contact the venue directly for any accessible queries. Doors Open: Utilita Arena Birmingham has an outstanding reputation for its various entertainment events, including world-class concerts, family shows, and much more. If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our Venue Protect page. Starts: 19:30. IMPORTANT INFORMATION: When you arrive at Birmingham International Station, extra assistance to get to the venue is available for those who require it. When presale tickets go on sale, just follow the link we send you to buy yours! Twitter. Under 14s must be accompanied by an adult. If youre coming to a show in the near future, were encouraging you guys to remain vigilant and report any suspicious activity you may to see to a member of our security staff or the police. Check out theMelodyVR websitefor more information. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Our box office team will take it from there. Both stations have step free access to all platforms. Due to industrial action across the rail network, services are likely to be severely disrupted. We have also established a dedicated network of long distance coaches to help you get to and from the West Midlands. How do I collect my tickets from the box office? For accessible shuttle buses or to book blue badge parking select the Blue Badge or Accessible Shuttles option and edit your date and proposed arrival time. However, if you booked through our official box office, The Ticket Factory, you can see which block you are in as you book. Arena Birmingham is in Birmingham City Centre. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. If you use one of these, then you will need to purchase tickets in one of our accessible bays. For certain shows, presale tickets might be on offer. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. Dedicated external smoking areas can be found at the end of the concourse. Its not just about sport. With a wide choice of dishes and cheeky beverages to choose from, its the perfect way to kick off your night. Your day in the Amplify Garlic Bread Package for Peter Kays 2023 Tour includes:. The Arena does not have a cloakroom due to the volume of people that attend events and the congestion this could result in. WebWe know how important the overall event experience is to you lovely fans. The Games venues are spread across the Midlands and there are different transport options available for each. Photo passes are only issued to official media outlets by the Concert Promoter e.g. It looks like Javascript is disabled. Utilita Arena Birmingham is one of the most sought after, and therefore busiest, large scale indoor sporting and entertainment venues in Europe. In addition to the unisex toilets there are dedicated ambulant cubicles with the male and female toilets throughout the arena which are signposted accordingly. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. For further information, and to check if your car is Clean Air Zone compliant, please click here. For route planning please use: Getting Here | Utilita Arena The introduction of a levy is commonplace across the ?live' industry; for example, the renovation charge applied by many theatres or the charge applied by the O2 Arena, London, which is known as a ?facilities fee'. 4pm. Cashless simply means just that - paying by card or contactless rather than cash. Birmingham is at the hub of the UK motorway network, enabling visitors to travel directly from the M42, M5, M6, M6 toll, M1 and M40.The NIA, The ICC and Symphony Hall are served by the nearby multi-storey car park located at The NIA. If you lose your tickets, try to contact your point of purchase first. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. newspapers. However tickets can be delayed up to 10 days before the event. As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. Also, just a heads up, searches will be carried out throughout the day and evening at all sites, so be prepared if one of the guys ask. No food or drink purchased outside Utilita Arena Birmingham is permitted to be taken inside. To confirm the opening times before travelling please check out the event page for your event. Venue Box Office Location/Opening Enquiries. Professional type cameras (those with the fancy interchangeable lenses) are a definite no-no unless youre an officially accredited photographer covering the event. Instagram: https://www.instagram.com/utilitaarenabirmingham We feel that by doing so we can make a greater impact, and currently we are supporting Midlands Air Ambulance Charity. Sealed plastic bottles are however permitted into the venue. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. Due to the sound levels experienced during an event and the long-term hearing damage this could cause, we strongly recommended by most venues that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. When you enter Victoria Square (Town Hall will be on the left hand side) follow the signs for Paradise Forum, Convention Centre and Utilita Arena Birmingham. Wheres my seat? Primarily a sporting venue, Utilita Arena also hosts entertainment events with comedy, live music, theatre, dancing, etc. Introducing Premier Lounge - the brand new, exclusive contemporary lounge bar at Utilita Arena Birmingham. What do I do if I need medical assistance when Im at the venue? For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. Facebook The venuereservethe right to evict those conductingunauthorisedleafleting from the premises. Not to mention uninterrupted panoramic views of the arena. Daily charges apply to vehicles entering the zone which do not comply with the zones criteria. Flags and banners with large poles will be confiscated for health and safety reasons. Stafford Station has step free access to all platforms. Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). Birmingham New Street Station: Birmingham New Street station has step free access to all platforms and an assisted travel lounge. They will give you a ticket and you can collect your items after the show. Since opening in 1991, over 4 million visitors have enjoyed over 30 different sports and an extensive variety of entertainment and music. Where is Utilita Arena Birmingham? Accessibility at Utilita Arena Birmingham, Other Tourist Attractions near Utilita Arena Birmingham, 10 Incredible Thai Restaurants in Birmingham, 16 Elegant Afternoon Tea Venues in Coventry and Surrounds. Please note, parking is chargeable at this venue. Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Strobe lighting may be used during some performances. There is also a Manager on duty at each event. They will give you a ticket and you can collect your items after the show. For any queries regarding box office hours or ticket sales, contact +44 844 338 8000. You will have to enable Javascript to purchase tickets. Doors Open: 18:00. Please be mindful of other customers safety and comfort around you. (i.e. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. See table below for the pick-up and drop off locations. We sell tickets at the both Resorts World Arena and Utilita Arena Birmingham Box Offices on event days only. Visit website. En route youll see clearly signposted directions to a choice of car parks. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. The facility fee is a permanent feature of the ticket prices for Resorts World Arena and Utilita Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. No ifs, no buts. In the interests of safety and security, a search will take place. Please do not bring fan mail with you to the event, instead post it to us at: [Artist Name] Fan Mail,Arena BirminghamKing Edwards Road Birmingham B1 2AA. See is a trademark of SEE GROUP LIMITED. Items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. Both The Hawthorns Station and Smethwick Galton Bridge stations have step free access to all platforms. University Station has step free access to all platforms, with an accessible buggy between the station and venue. The fulfilment fee is charged per order regardless of the number of tickets purchased. In the interest of safety and security, a body pat down and bag search may take place. Gymnastics - Rhythmic. Find out more about Ticket Protection, Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. Can I get backstage or have a meet and greet? WebUtilita Arena Birmingham has five stand-alone unisex accessible toilets. You can view current bus timetables here, please be aware that there may be changes to timetables, stops and routes during the games period. The introduction of a levy is commonplace across the live industry; for example, the renovation charge applied by many theatres or the charge applied by the O2 Arena, London, which is known as a facilities fee.The facilities fee is a permanent feature of the ticket prices for Resorts World Arena and Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. Cameras ( those with the added bonus of a bar busiest, large scale sporting. Adjacent to Birmingham New Street Station ) to the venue block 12 at Arena. Android Pay and Samsung Pay, except for American Express offers balcony for! Not guarantee available and suitable space in advance the Zone which do not comply with the zones.. Promoter and the venue 7-minute walk to the venue the fulfilment fee is charged per order regardless of the Group. 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